Troubleshooting Issues (9)

I forgot my password. What should I do?

Created by Support EFICYent, Modified on Thu, 10 Oct, 2024 at 1:50 AM by Support EFICYent
My receiver hasn’t received the money. What should I do?

Created by Support EFICYent, Modified on Thu, 10 Oct, 2024 at 1:51 AM by Support EFICYent
I'm having issues with two-factor authentication (2FA). What can I do?

Created by Support EFICYent, Modified on Thu, 10 Oct, 2024 at 1:54 AM by Support EFICYent
I see an error message while converting currency. What should I do?

Created by Support EFICYent, Modified on Thu, 10 Oct, 2024 at 2:03 AM by Support EFICYent
Why is my KYC verification taking longer than expected?

Created by Support EFICYent, Modified on Thu, 10 Oct, 2024 at 2:04 AM by Support EFICYent
I’m unable to send money. What could be the issue?

Created by Support EFICYent, Modified on Thu, 10 Oct, 2024 at 2:06 AM by Support EFICYent
I’m having trouble accessing the EFICYENT platform on my browser. What should I do?

Created by Support EFICYent, Modified on Thu, 10 Oct, 2024 at 2:08 AM by Support EFICYent
How do I report a bug or issue with EFICYENT?

Created by Support EFICYent, Modified on Thu, 10 Oct, 2024 at 2:09 AM by Support EFICYent
How do I resolve payment failures during a transaction?

Created by Support EFICYent, Modified on Fri, 11 Oct, 2024 at 1:55 AM by Support EFICYent